Our Company

AIS Software’s passion is to bring the right information to the right people at the right time enabling them to make the right decisions and perform the right actions.

Who We Are

AIS is an American software development company that specializes in software solutions for the process industries. Our products are used at oil refineries, chemical plants, catalyst manufacturers, offshore oil platforms, open-pit mines, and floating liquefied natural gas vessels around the world. Our office is strategically located in the Fairhaven district of Bellingham, Washington at the epicenter of oil refining in the Pacific Northwest and within 100 miles of seven major US and Canadian oil refineries.

Commitment to Safety

AIS was founded in 1994 after six refinery coworkers we had worked with were killed in an industrial accident. The investigation that followed revealed that this incident could have been prevented with access to better tools and the right documents. From that day forward, AIS has been committed to producing world-class operations management / reporting and document management software solutions to the oil refineries & chemical process facilities that result in safer and more profitable facilities. It's our core value.

Industry Experience

AIS is a dedicated and diverse team of software developers with decades of on-site industrial experience in upstream, midstream, and downstream operations. We understand the business and the culture. We know the challenges, the dangers, and the people. We work directly with them providing high-quality applications and services that save time, lives, and money.

Customer Support

Our technical staff is on-call around the clock, seven days a week, providing our clients with outstanding customer support. Whenever a client calls with a question, they are talking directly with one of our software developers. By establishing open working relationships, our clients feel comfortable asking questions, sharing concerns, or offering suggestions for improvement. This allows us to not only build trust among our clients, but gain valuable insight into transforming their needs into future enhancements.